Business Development and Customer Relationship Specialist (f/m/x)
Your Tasks:
- Proactive Client Outreach: Identify potential charter customers using Salesforce, arranging meetings for sales directors (bonus relevant)
- Market Research Expertise: analyse markets and reach out to clients confidently via phone.
- CRM Tool Proficiency: Exhibit a solid understanding of Salesforce, demonstrate a strong willingness and ability to quickly learn and utilize effectively, manage client data, tracking sales activities.
- Client Relationship: Cultivate and maintain customer relationship. Handle client service needs, including inquiries, suggestions, and complaints, with professionalism and urgency.
- Comprehensive Sales Support: Guide brokers through the flight sales process, ensuring flawless coordination for passengers and crew from booking to the flight's successful completion.
- On-Site Customer Care: Occasionally welcome or bid farewell to clients at the airport, ensuring aircraft readiness, including catering arrangements, before departure
Your Profile:
- Language Proficiency: Excellent written and verbal communication skills in English; additional languages are a plus, German B2
- Customer Focus: Strong customer service orientation with the ability to cultivate lasting relationships with premium clients.
- Team Player: Energetic, proactive, and entrepreneurial with a "hands-on" mentality, able to work well within a dynamic team.
- Problem-Solving Ability: Capable of critical thinking, resolving challenges efficiently, and staying composed under pressure.
- Adaptability: Flexibility to work varying schedules, including nights and weekends.
- IT Skills: Proficient in Microsoft Office; familiarity with CRM tools, especially Salesforce, is a plus.
- Work Eligibility: Unlimited permit to live and work in Austria
We offer you:
- After a very short time of introduction and training, you have taken over full responsibility and are in direct contact with exciting customers, and ultra-high-net-worth clients
- You have the possibility to learn and grow quickly with exciting career opportunities within our company
- The statutory minimum monthly salary for a fulltime position is EUR 2.369,18 gross per month. The actual salary depends on your professional qualification and experience, we expect to hire at EUR 2.900 gross plus bonus opportunity.
- Additionally, we offer the job ticket for public transportation, and we support a job bike program.
If you are interested in this challenging position, we look forward to receiving your detailed application under the
identification number 105.208 preferably via our
ISG caree