Join our client's team as a Strategic Account Executive, where you will be a key player in managing and expanding relationships with strategic accounts. Your role will focus on driving revenue growth by providing innovative solutions that help clients optimize their software development and delivery processes. Collaborate with both internal teams and clients to ensure they receive world-class service and support.
If you're passionate about building lasting client relationships and ready to make an impact in the tech industry, our client is eager to hear from you - apply now!
Your Responsibilities:
- Foster long-term client relationships to ensure their loyalty and continued partnership.
- Identify opportunities for growth within existing accounts and successfully drive upsell and expansion initiatives.
- Take ownership of the full renewal cycle, proactively addressing potential barriers to renewal while analyzing product usage and adoption to tailor client success strategies.
- Collaborate with the Finance and Legal teams to negotiate and finalize renewal contracts, ensuring the highest possible success rates.
- Maintain close communication with clients throughout their journey to guarantee satisfaction, aligning product offerings with their evolving needs.
- Utilize Salesforce, JIRA, Confluence, and Microsoft Excel to manage projects, document interactions, and forecast renewal opportunities.
- Share knowledge on best practices and new product features to optimize customer outcomes and promote the adoption of new features.
- Act swiftly and effectively when dealing with at-risk accounts, ensuring timely resolutions and continued customer satisfaction.
Key Outcomes:
- Establish a robust pipeline for account renewals and expansions, ensuring high retention rates and increased revenue generation.
- Proactively manage customer interactions to address needs and obstacles, ensuring smooth renewals and contract negotiations.
- Enhance product adoption across customer accounts, driving value and improving customer satisfaction through continuous optimization.
- Deliver accurate renewal forecasts and sales projections by documenting all interactions and keeping clients informed on the latest product updates.
Your Profile:
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Engineering, or a related field.
- Over 15 years of experience, ideally in Software subscription sales or related fields, with a focus on large enterprise accounts.
- Proven track record of achieving revenue quotas and managing substantial deals (including 7-figure contracts).
- Extensive experience handling the entire sales cycle, from lead generation to closing deals and supporting pre-sales activities.
- Proficiency in Salesforce, JIRA, and advanced Excel for effective project management and client engagement.
- Demonstrated expertise in building lasting, value-driven client relationships in the SaaS industry.
- Strong sales skills, effectively negotiating and closing deals to drive growth.
- Experience managing budget forecasts.
Your Benefits:
- Join a successful international leader in the SaaS industry, where you'll work with a diverse team of experts driving innovation and shaping the future of technology.
- Competitive compensation based on an OTE (On-Target Earnings) structure.
- Remote-friendly policy.
- Opportunities for individual training and development.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for
ref.no. 106,398 preferably through our
ISG career portal or via email.
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